Shipping policy

Shipping Policy

Order Processing

Orders are processed within 3–5 business days, excluding weekends and holidays. Handmade, customized, or made-to-order products may require additional processing time. Any extended processing time will be listed on the product page.

You will receive a confirmation email after placing your order and another email containing tracking information once your order has shipped.

Shipping Rates and Delivery

Shipping costs are calculated at checkout based on your order and delivery location.

Estimated delivery times after shipment:

Standard shipping: 3–7 business days
Expedited shipping: Based on the option selected at checkout

Delivery estimates do not include processing time. Delays caused by the shipping carrier, severe weather, holidays, or other circumstances outside our control may occur.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately at [hunterradford28@gmail.com] if you notice an error.

Once an order has shipped, we cannot guarantee that the shipping address can be changed. Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is handled by that carrier. If your tracking information shows that the package was delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier.

We are not responsible for packages that are lost or stolen after being marked as delivered. However, you may contact us at [hunterradford28@gmail.com], and we will do our best to help you contact the carrier or file a claim.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, contact us at [hunterradford28@gmail.com] within 7 days of delivery. Please include your order number and clear photos of the item and packaging so we can review the issue.

International Shipping

[Choose one: We currently ship only within the United States.]

[We offer international shipping to select countries. Customers are responsible for any customs duties, import taxes, or additional fees charged by their country.]